Acounting Interface - What accounting programs can be used with Xpeedite?
All accounting programs with ASCII text import capability such as Accpac, QuickBooks, MYOB and Simply Accounting among others.
Activity Log - Does Xpeedite maintain a log of my activities?
Yes, Xpeedite keeps a log of all activities and is able to display a record of when and by whom all changes are made.
Apple Computers - We have Apple Mac computers; can I run Xpeedite on them?
Yes. Apple Safari runs Xpeedite very well. There is also support for Mozilla Firefox browser built into Xpeedite.
Customer - Placing Orders online - Are my Customers able to place and track Orders on the Internet?
Yes. All you need to do is give them a Username and Password.
Dispatch Pager - When a driver is dispatched, can the information be sent to a pager?
Yes, Xpeedite uses text messaging to send to portable devices that have text messaging capabilities. All that's needed to accomplish this task is to ensure the Driver's pager/phone number is entered in the driver profile. The Pager/cell phone must be activated with a cellular provider.
Dispatcher - Multiple - Can I have more than one Dispatcher working simultaneously?
Yes, you can have up to twenty Dispatchers
Dispatcher - Separate for Trucks, one for Cars and ect.?
Display settings - What resolution is best for me?
Order Entry - 800 X 600 is the minimum
Dispatcher - 1152 X 864 is the minimum setting
1280 X 1024 is the ideal setting
Driver Hand Held - Blackberry, HipTop, Sideick, Treo factory settings is adequate
Distance Calculator - Can Xpeedite automatically obtain a distance?
Yes, as long as the address is correct, Xpeedite uses the latest technologies to calculate the total driving distance along with a route map.
Fuel Surcharge - Can I have different Fuel Surcharge for Different Customers
Invoice - Can Xpeedite email invoices to customers?
Invoice - Edit - Can I edit an invoice after it has been sent?
Login - Do I need my own website to use Xpeedite?
No, however if you have a website a log in field can be added to your website so your customers can log in directly, otherwise your customers can log in through the Xpeedite.com.
Login - Do I need to login?
When Xpeedite is first started, a secure Username and Password are required to start the session.
At the end of your session
THis will end your current session
Logo - Can I add my logo to Xpeedite?
Yes, Xpeedite allows for two logos to be added by the User. There is a big splash logo that appears when your Customer logs in and another that is displayed the top right hand of all pages. These logos are also displayed on printed documents including Invoices and Waybills.
Order Entry Confirmation - How does my Dispatcher know when a new order has arrived?
When new orders are entered in Xpeedite, as long as it has been made ready, it automatically appears on the dispatchers screen.
Orders Auto Pricing - How does Xpeedite autocalculate prices?
Price is calculated based on DISTANCE, BILL TO company and the information on taken from the profiule of the company that created the Order. The detail of how it is determined is shown below.
Password - Can I change my password?
PDA Handheld - Can Xpeedite be accessed from a handheld PDA or cell phone browser?
Yes, when accessed from a PDA Xpeedite automatically adjusts itself for PDA resolution
Servies - Can I use my existing services in Xpeedite?
Yes. Within Xpeedite you can add all your existing services and color code them for easy identification.
Subscribing - How can I get going on Xpeedite?
There are three ways to get going with Xpeedite
1) Subscribe - we host everything on our secure servers. You, your customers and their can clients use it 24/7. There are no upfront costs. You pay every month. There is no charge for on going upgrades. All you need from your end is access to the Internet. We can get you up and going in 10 minutes.
2) Lease it - You build a server or host it on your existing server. Your only upfront cost is the cost of your server and setup. You pay on a monthly basis based on a one-year contract. There is an additional cost for upgrades.
3) Buy it - You build a server, pay for Xpeedite Courier Software (payment terms can be arranged) and manage all areas of its operation. There is an additional cost for upgrades.
System Requirements - What do I need to run Xpeedite?
Enable popup, Internet access, MS Explorer 5.5 and higher, Mozilla Firefox, Netscape 5.0 and higher, monitor setting capable of 1024X768, Dot Matrix Printer, Laser or Inkjet Printer.
Un-Dispatch - Can I Un-Dispatch an order then dispatch it to a different driver?
User limit - What is the maximum number of users that Xpeedite will allow for?
Xpeedite allows for an infinite number of users, there is no limit.
Waybill Printing Laser - Can Xpeedite print to a laser printer?
Yes. Xpeedite can print 3 copies of your Waybill including field names on blank paper
What kind of reports can I expect from Xpeedite?
All searches within Xpeedite can be generated into reports
Zones- Can I use my existing Zones in Xpeedite?
Yes, Xpeedite allows for a complete set up of zones based on your existing set up of zones.